Effective Date: 01/08/2025
1. Shipping Locations
We ship our products across India. Currently, we do not offer international shipping. Stay tuned—we may expand globally in the future.
2. Order Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email or WhatsApp message once your order is shipped.
3. Shipping Duration
- Metro Cities: 2–4 business days
- Other Regions: 4–7 business days
- Remote locations may take slightly longer, depending on courier availability.
4. Shipping Charges
- Standard Shipping: ₹99 for orders below ₹999
- Free Shipping on orders above ₹999
- For bulk or custom orders, shipping fees may vary.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp. You can track your package in real-time.
6. Delivery Partners
We work with trusted delivery partners like Delhivery, Blue Dart, DTDC, and Shiprocket to ensure reliable and timely deliveries.
7. Delays & Exceptions
While we aim for timely delivery, occasional delays due to weather, strikes, or courier issues may occur. We appreciate your patience during such situations.
8. Address Accuracy
Please ensure your shipping address and contact number are accurate at checkout. We are not responsible for delays or losses due to incorrect or incomplete information.
9. Undelivered Packages
If the courier is unable to deliver your order due to your unavailability or incorrect address, the package will be returned to us. Re-shipping charges will apply.
10. Need Help?
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Disclaimer: Individual results may vary depending on hair condition, usage, and maintenance. Hairedo provides non-surgical hair patch solutions, and results may differ from client to client.
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